About Us


At Pup First, our main goal is to keep your furry friends happy & healthy. Not only do we have the most practical & innovative products on the market, but we can also guarantee that they are made from long-lasting materials.
As pet owners ourselves, we aim to continue providing our customers with products that keep them happy, at prices that keep them happy.
Our customers have always been our top priority and through our products we work hard towards building long-lasting and meaningful relationships with them.
We put your pup first!
- The Pup First Team
 

100% Satisfaction Guarantee

We hope that you will love your purchase, but we also stand by our 100% satisfaction guarantee!

If you do not have a positive experience for any reason, we guarantee to work with our customers to ensure they are 100% satisfied with their purchase.

CUSTOMER SERVICE HOURS:

Monday - Friday 
9 am - 5 pm EST

CUSTOMER SERVICE EMAIL:

hello@thepupfirst.com

For any questions or for shipping inquiries and tracking updates - please let us know directly at these support channels. We can respond to all forms of contact in under 24 hours during the above listed business operating hours.

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